Bug Reports

As with any software development what we deliver to the marketplace is guaranteed to not be bug-free. We can only test in certain test environments and certainly cannot keep pace with all browser enhancements that will be released, specifically as a result of the Open Source efforts of the Firefox community. So, we welcome your bug reports as you find them. We will do everything we can to fix, update and upgrade on an ongoing basis relative to your feedback. Please understand that all bugs will be rank ordered in importance and weighted based on the number of times a particular bug is reported. We will balance bug-fixing against our new developments as any other software company would. Please send your bug reports feedback to bugs@chemspider.com.

In regards to content database the content is generally not in our control. However, we HAVE offered you the ability to add information to each record if you believe there is an issue with the record. Each entry will be reviewed prior to approval for posting so garbage input will likely not make it through the process. However, as with the wiki community we are hoping that all such additions will be made with the intention of being helpful, adding value and generally improving the quality of available information.